Sweeney-Dodds staff moves into new offices
FPS staff report
October 12, 2010
|NEW OFFICES. Lester (standing) and Andrew Dodds are shown behind a desk in the new offices of Sweeney-Dodds Funeral Home at Carrollton.|
Sweeney-Dodds Funeral Home of Carrollton is undergoing updates to better serve customers.
Owner Lester Dodds, who purchased the 129 N. Lisbon St. business late last year, has made several updates, all with the customer in mind.
The offices, previously located in the basement of the funeral home, have been moved upstairs to street level into the portion of the building that was previously a residence. The offices are now easily accessible from the funeral home. Melanie has joined Lester and their son, Andrew, also a funeral director, in the business. Melanie serves as an administrative secretary on a part-time basis.
The Dodds family is also adding webcasting of funeral services to better accommodate families. “Many times, not all family members are able to attend services,” Andrew explained. “With the webcast, the family member simply goes to the Sweeney-Dodds website on the Internet, pushes a button and watches the services as they take place.”
He said the equipment is portable which allows the staff at Sweeney-Dodds to webcast services from other locations such as churches.
“We are trying to do things to make us more community-oriented,” stated Lester. “We want to make Sweeney-Dodds more than a funeral home.”
Another popular service offered is the creation of DVD tributes. Andrew said families provide photographs, which are then scanned and put on a DVD along with background music. “They are becoming very popular,” he said.
The business is also offering Precious Memories keepsake jewelry. “The keepsakes allow families to remember the one who has passed in a truly unique way with a tangible imprint that captures the unique impression the person has made on you,” stated Drew. Keepsakes include pendants, earrings, rings, charms, keychains, cremation keepsakes, armed services dog tags, tie tacs and special requests. Families are also invited to utilize a safe in the funeral home to keep jewelry and other valuables in overnight. Sweeney-Dodds offers a complete line of funeral services including pre-need funeral arrangements.
“We want to help families celebrate all things in life,” Lester commented. “With that goal in mind, we are continually updating the business. We are making the updates as we can afford to without any price increase in our services.”
Andrew’s wife, Holly, a teacher at Carrollton Elementary School, also helps out at the family business. Other associates include Bob Dunlap, Chuck Howell and Denny Roudebush.
Lester also owns Sweeney-Dodds Funeral Home of Amsterdam, with all funeral services that are available at Carrollton. The Amsterdam facility recently underwent a remodeling project.
Sweeney-Dodds Funeral Home of Carrollton can be reached by calling 330-627-5505.