FPS logo
Sweeney-Dolls logo
Home
Accent
Business
Church
Classifieds
Sports
School
Deaths
Opinion
News
Forms
Upcoming Events
Area news
Contact
Archive
Letters to the Editor

To the Editor,
It is a common misconception that only car dealers can perform the maintenance services on a newer vehicle that is under warranty. That is not so, according to the recent consumer alert issued by the Federal Trade Commission (FTC).

The alert states that “It’s illegal for a dealer to deny your warranty coverage simply because you had routine maintenance or repairs performed by someone else. Routine maintenance often includes oil changes, tire rotations, belt replacement, fluid checks and flushes, new brake pads and inspections.”

The FTC is very clear on the issue. Consumers can have maintenance services performed by their local independent repair shop or even do the work themselves without affecting the warranty, even if dealers and manufacturers suggest the opposite. It is also important to note that using aftermarket parts does not void the warranty.  Consumers are protected by the Magnuson-Moss Warranty Act, enforced by FTC, which prohibits a manufacturer from voiding the vehicle warranty because service was done by a non-dealer.

When using a non-dealer, independent aftermarket shop to maintain your vehicle, the council strongly recommends keeping records and receipts for all maintenance that is done to the vehicle and adhering to scheduled maintenance requirements. If a warranty claim arises, these records will provide proof that maintenance has been done in accordance with the manufacturers’ recommendations and requirements.

Rich White
Executive Director
Car Care Council

<<Back>>


Comment on this story
Before You Post

The Free Press Standard invites you to post your thoughts on the story in the box below.

  • However, before you post, please read these few basic rules.
  • Be appropriate. Posts with obscene, explicit, sexist or racist language will be deleted.
  • Be polite. Posts containing personal attacks, insults, or threats will be deleted.
  • Be honest. Potentially libelous statements will be deleted.
  • Don't 'spam'. Posts advertising or promoting commercial products will be deleted.
  • Help monitor your community. Click "Report Abuse" on any entry that violates these guidelines.
  • This is your forum, with your opinions.

These posts do not reflect the views of the The Free Press Standard or its employees.

 

©2010 The Free Press Standard
Contact the webmaster at: bevans@freepressstandard.com

This website is best viewed in:
Firefox 3 
 
Letters to the Editor
Looking back